Service rating : The recipient wasnít in and instead of leaving them at a neighbours, they were just left on the door step. Anybody could have taken them or the wind could have blown them making leaves and petals fall of our the sun could have made them dry out.
Apart from this, everything was good, the flowers are lovely, the ordering process was easy and the updates via text were helpful
Product : The Roses are dying off before all the other flowers
Service rating : Excellent from order to delivery
Product : The flowers delivered were of excellent quality and beauty
More choice would have made this excellent.
Service rating : Excellent service. Will definitely use again.
Product : Receivers of flowers loved them.
Service rating : Excellent service. Kept informed from buying the flowers to their delivery.
Product : Havenít seen the flowers.
Service rating : Confirmation of delivery would be good to add to your service.
Product : I diodnít see the flowers as sent to collegue, but apparently they were beautiful and a sustantial boquet.
overall a good service
Service rating : I ordered Take my Hand flowers for my mothers birthday. She took delivery of a bunch of plain carnations. When i rang to complain, after spending 12 minutes on hold, the advisor just kept telling me to send an email with a photograph. After much arguing that i was not at my mothers but at my own home i told her to refund my money and send someone to collect the flowers. Eventually she agreed to send the correct flowers the next day. This did not compensate the fact that my mother did not get the correct flowers on her birthday.
Product : When the correct flowers were received they were very nice, but not worth the extra money i paid to upgrade.
Service rating : arrived on time
Product : not sure what i need to rate here
Service rating : Always excellent service
Product : Lovely flowers as always
very good service