Q: Will my flowers stay fresh in the post?

A: Absolutely! We box your flowers them at the very last minute, so they're seldom in the dark for long. The stems are carefully packaged in a soothing, eco-friendly hydrogel that keeps the flowers fresh and hydrated, and our sturdy recycled cardboard packaging is specially designed to let in fresh air while keeping your precious cargo protected.

Q: How long does it take to send flowers by post?

A: It depends when you place your order. We have an 4pm cut-off time for postal next-day delivery, and 8pm for courier - and if you order in time, we promise to have them delivered by 6pm the following day. You can also specify a timed delivery (morning, evening, skipping the school run) or choose from our range of same-day delivery flowers (but you'll need to be quick, cut-off time is 2p.m.)

Q: Do you post first class?

A: Of course - we wouldn't dream of leaving your floral beauties unadmired for a minute longer than necessary.

Florist Tips

Did you know that you never need to forget a birthday, your anniversary or some other important event ever again? Simply sign up for a free Serenata VIP Club account, go to ‘My Account’ and start adding important occasions to your personalised calendar and sit back. We’ll send you an email reminder a few days before your marked dates. If you have ordered from us before, you can start using this function straight away.