FAQs

If you have a question, we can give you a quick and concise answer.Your first port of call should be our Frequently Asked Questions (FAQ) page »

About us

We've been selling flowers and gifts online since 2003 and are one of the UK's leading online florists. There are lots of reasons for choosing Serenata

Our Guarantee

If you're not absolutely 100% happy with your Serenata experience, put up your hand. We value your feedback..... read more »

Care
instructions

For the recipient of flowers please take care of the flowers sent to you and follow these guidelines to flower care

My Account

Whether you want to manage your address book, view your existing orders or amend an order, we've made it easy to manage your orders in My Account. Simply login

Press
Office

If you are a journalist and have any media enquiries, please contact our press office

Testimonials

Customer reviews

Blog

Pollen Nation

Affiliate
Program

You can earn money by promoting Serenata Flowers on your website. For more details please see full program details at Affiliate Window

Facebook

Find Serenata Flowers on facebook

Twitter

Follow Serenata Flowers on twitter

Terms and
Conditions

When placing an order with Serenata, you are agreeing to our terms and conditions. Check them out on our Terms and Conditions page.

Delivery

When ordering gifts, the timely delivery of the gift is often as important as the gift itself. Find out about our delivery options and how to ensure delivery success

Security and
Privacy

All personal information that you submit is encrypted and secure. This site is tested and certified daily to pass the FBI/SANS Internet Security Test. ... read more »

Shopping with
Serenata

Ordering flowers and gifts is simple. For a little extra guidance here is some helpful information on how to place an order, our products and delivery services.