Service rating : I have used them 3 times and was very happy with first 2 orders (although 2nd bouquet had roses in pic; not on delivery) but not happy with the 3rd, which we paid to have made Grandissimo for a special birthday gift, but recipient advised that the other bouquets order were much grander. Ordering online is easy and delivery is fast and good. You cannot however reach them to speak to someone if you have a complaint so customer service is very poor.
Product : We paid to have the bouquet made larger (Grandissimo) as it was a special birthday for an old lady and according to the recipient, she received lots of stocks but not many roses!

Service rating : Service good, maybe a bit too much correspondence but very reassuring
Product : I'm not sure as this was a gift and I did not see it

Very good xxxxxxp

my friend thought it was apt for her birthday

I was very impressed with the text updates

good choice and easy to order

Service rating : Very swift delivery & turned up at a very nice time.
Product : A beautiful array of flowers, still going strong after a week, Mum was over the moon & still is.